Support

Xace is a UK company, with a presence in Malta for our customers requiring our IBAN accounts there.

Unfortunately, Xace cannot accept cheques at this time.

Yes, Xace statements can downloaded via csv file (excel) and pdf.

Yes, Xace's web application is fully responsive and optimised for mobile devices.

No, nor did we set out to be a traditional high street bank! Xace is a Small Payment Institution (and EMD Agent of Modulr FS Ltd).

Yes, Xace offer a multi-account function. This is particularly useful for businesses with multiple divisions, or for individuals looking to manage their finances. Currently you can open multiple payment accounts in GBP and/or EUR.

Yes, Xace are happy to accept business applications, with our accounts packed with user-friendly business features. Xace accounts are perfect for corporations, sole traders, freelancers and those self employed.

Xace core account currencies are EUR and GBP - meaning you can make payments in either, or both, of these currencies.

With Xace you can send payments via UK Faster Payments, CHAPS or SEPA.

Almost all applications are reviewed within 1 business day for initial acceptability to Xace. After this, a full document request is provided, and the review phase can take around 1 week. Even in cases where the application is complex, your Onboarding Manager will keep you fully informed of the progress.

Each application is designated to a Onboarding Manager who will review the application and keep you fully informed of the progress. The Onboarding Manager will contact you if they need further information.

Visit any of our Apply links and you will be directed to our onboarding section. From here you can fill in the relevant details we need to assess your application.