You have questions & we have the answers. Submit a form request or explore our FAQs. Each of our account types have their own FAQs too.
Submit our form and we'll be in touch as soon as possible. For all account applications, please follow Open Account to assess your eligibility for an account with Xace.
Yes, with Xace you are able to add additional users to your business accounts with specified roles as per your business needs.
Yes, Xace provides business accounts for various industries, including but not limited to Igaming, Casino, Marketing, and Affiliates. Xace business accounts cater to corporations, sole traders, freelancers, and self-employed individuals.
Xace has offices located in both the United Kingdom and Malta.
Unfortunately, Xace cannot accept cheques at this time.
Yes, Xace statements can downloaded via csv file (excel) and pdf.
Yes, Xace's web application is fully responsive and optimised for mobile devices.
Yes, Xace offer a multi-account function. This is particularly useful for businesses with multiple divisions, or for individuals looking to manage their finances. Currently you can open multiple payment accounts in GBP and/or EUR.
With Xace you can send payments via UK Faster Payments, CHAPS or SEPA.
Almost all applications are reviewed within 1 business day for initial acceptability to Xace. After this, a full document request is provided, and the review phase can take around 1 week. Even in cases where the application is complex, your Onboarding Manager will keep you fully informed of the progress.
Each application is designated to a Onboarding Manager who will review the application and keep you fully informed of the progress. The Onboarding Manager will contact you if they need further information.
Visit any of our Apply links and you will be directed to our onboarding section. From here you can fill in the relevant details we need to assess your application.
‘Xace’ and ‘Xace Europe’ are trading names of Xace Limited and Xace Malta Ltd. Xace Limited is a private limited company (number 11742963) registered in England and Wales. Xace Malta Ltd is a private limited company (C 102626) registered at Level 5, Carolina Court, Giuseppe Cali Street Malta XBX 1425.
Xace Limited is regulated by the Financial Conduct Authority, FRN 948213, under the Payment Services Regulations 2017 as an Authorised Payment Institution, providing payment accounts.
Xace Malta Ltd is regulated by the Malta Financial Services Authority, under the Revised Payment Services Directive 2017 providing Payment Services.
Xace Limited is a registered EMD agent of Modulr FS Limited, a company registered in England and Wales with company number 09897919, which is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr FS Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme (FSCS) your funds will be held in one or more segregated accounts and the full value safeguarded in line with the Electronic Money Regulations 2011 – for more information please see follow this link.
Xace Limited is also a partner of Modulr Finance B.V., a company registered in the Netherlands with company number 81852401, which is authorised and regulated by the Dutch Central Bank (DNB) as an Electronic Money Institution (Firm Reference Number: R182870) for the issuance of electronic money and payment services. Your account and related payment services are provided by Modulr Finance B.V. Your funds will be held in one or more segregated accounts and the full value safeguarded in line with the Financial Supervision Act (Wet op het Financieel Toezicht, Wft) – for more information please follow this link.
Xace Limited also provides other Payment Services under its own licence. These are separate and unrelated to the account and payment services you receive from Modulr FS Limited
Your card is issued by Modulr FS Limited or Modulr Finance B.V. pursuant to their respective license by Visa Europe. Visa and the Visa brand mark are registered trademarks of Visa Europe.