You have questions & we have the answers. Submit a form request or explore our FAQs. Each of our account types have their own FAQs too.
Submit our form and we'll be in touch as soon as possible. For all account applications, please follow Open Account to assess your eligibility for an account with Xace.
This process is similar to opening a standard account, but with a few extra steps. Alongside the usual documentation, you will need to provide more details about your international operations. You will need a valid government-issued identification such as a passport or national ID, proof of address, business registration documents, gaming licence or regulatory approval and any financial statements.
Opening a gaming payment account is not always a straightforward process. But with the right licences and paperwork you can start by filling out an application, answering some questions on both personal and business specifics - along with the usual proof of identification, address and what you’ll be using the account for.
Yes, with Xace you are able to add additional users to your business accounts with specified roles as per your business needs.
Yes, Xace provides business accounts for various industries, including but not limited to Igaming, Casino, Marketing, and Affiliates. Xace business accounts cater to corporations, sole traders, freelancers, and self-employed individuals.
With Xace you can send payments via UK Faster Payments, CHAPS or SEPA.
Xace has offices located in both the United Kingdom and Malta.
Visit any of our Apply links and you will be directed to our onboarding section. From here you can fill in the relevant details we need to assess your application.
Each application is designated to a Onboarding Manager who will review the application and keep you fully informed of the progress. The Onboarding Manager will contact you if they need further information.
Yes, Xace's web application is fully responsive and optimised for mobile devices.
Yes, Xace statements can downloaded via csv file (excel) and pdf.
Unfortunately, Xace cannot accept cheques at this time.
Yes, Xace offer a multi-account function. This is particularly useful for businesses with multiple divisions, or for individuals looking to manage their finances. Currently you can open multiple payment accounts in GBP and/or EUR.
Almost all applications are reviewed within 1 business day for initial acceptability to Xace. After this, a full document request is provided, and the review phase can take around 1 week. Even in cases where the application is complex, your Onboarding Manager will keep you fully informed of the progress.
Xace Limited is a registered Foreign Money Service Business in Canada (M22015684). Xace Limited is a private limited company (number 11742963) registered in England and Wales. The business registered office is 71-75 Shelton Street, London, WC2H 9JQ.
UK customers can access our services here.
EU customers can access our services here.